Who we are
Suggested text: Our website address is: https://lucydillamorestationery.com.
Personal Information We Collect
When you visit the site, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies.
When you make a purchase or contact us, we may collect:
Name
Billing and shipping address
Email address
Order details
Payment information is processed securely via third-party providers such as Stripe or PayPal. We do not store your full payment details.
How We Use Your InformationWe use your information to:
- Process and deliver your orders
- Communicate with you about your order
- Respond to enquiries
- Improve our website and services
Cookies
This website uses cookies to improve your browsing experience and analyse website traffic.
If you leave a comment on our site, you may choose to save your name and email in cookies for convenience. These cookies will last for one year.
You can disable cookies in your browser settings if you prefer.
Embedded content from other websites
Pages on this site may include embedded content (such as images or videos). Embedded content behaves in the same way as if you visited the other website directly.
These websites may collect data about you, use cookies, and monitor your interaction with that content.
Who we share your data with
We only share your data where necessary, including:
- Website tools and analytics providers
- Payment providers (e.g. Stripe, PayPal)
- Delivery services (e.g. Royal Mail)
How long we retain your data
If you leave a comment, the comment and its metadata may be retained indefinitely.
For customers who place orders, we retain relevant information for as long as necessary for administrative, legal, or security purposes.
What rights you have over your data
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent where applicable
To make a request, please contact us.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Contact
If you have any questions about this Privacy Policy, please get in touch via the contact page.